Skip to main content
Solved

Unable to Used VPN on desk top

  • July 2, 2021
  • 5 replies
  • 113 views

When trying load on yahoo mail or gmail accounts, to include shopping channel… it is block by warning unable to load

Best answer by TripleHelix

Hello @User1948 

 

With the Wi-Fi VPN it’s always best to contact Webroot support directly.

 

Webroot Support:

Submit a ticket

Call 1-866-612-4227 Mon - Fri 7 AM to 7 PM (MDT)

 

Thanks,

5 replies

TripleHelix
Moderator
Forum|alt.badge.img+63
  • Moderator
  • Answer
  • July 2, 2021

Hello @User1948 

 

With the Wi-Fi VPN it’s always best to contact Webroot support directly.

 

Webroot Support:

Submit a ticket

Call 1-866-612-4227 Mon - Fri 7 AM to 7 PM (MDT)

 

Thanks,


  • Author
  • Fresh Face
  • August 11, 2021

Thanks for help, was able to contact Webroot, was able correct the the problem...the problem was the update was not loaded on. 


  • Author
  • Fresh Face
  • August 19, 2021

Wifi will connect me to cloud..it gives me error message, notify to seek help from community..


  • Author
  • Fresh Face
  • August 19, 2021

Login was no problem: on WIFI, when press connect Error Message Failure pops up...what can I do correct the problem.


TripleHelix
Moderator
Forum|alt.badge.img+63
  • Moderator
  • August 19, 2021

Hello @User1948 

 

There’s no one on the Community that can help you with the Webroot Wi-Fi issues and you must go through Webroot Support sorry!

 

With the Wi-Fi VPN it’s always best to contact Webroot support directly.

 

Webroot Support:

Submit a ticket

Call 1-866-612-4227 Mon - Fri 7 AM to 7 PM (MDT)

 

Thanks,