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webroot conflicks

  • June 29, 2017
  • 3 replies
  • 19 views
H
Most problems with programs not working(namely firefox and google) can be traced back to webroot i.d. protection.
Another problem that can be resolved here is missing the first letter on a keyboard.
go to I.D. Protection then Application Pro scroll thru and look for items "not allowed" and change them to "allow"

    3 replies

    tMc9072
    Popular Voice
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    • tMc9072
    • Popular Voice
    • June 30, 2017
    Hi Howard1,
     
    Were you answering another's posts? @cat or @triplehelix do you know if this needs to be moved? And where?
     
    Thanks,
    Theresa
    Where Every Body Reflects One cOmmon Thread
    RetiredTripleHelix
    Baldrick
    J
    • JP_
    • Retired Webrooter
    • June 30, 2017
    @ there's not any real easy way to see where this was intended to be posted since it's their first post.
     
    @, would you mind helping us out by letting us know what you were responding to? :cathappy:
    ProTruckDriver
    Baldrick
    Petrovic
    RetiredTripleHelix
    Gold VIP
    Forum|alt.badge.img+56
    @ wrote:
    Most problems with programs not working(namely firefox and google) can be traced back to webroot i.d. protection.
    Another problem that can be resolved here is missing the first letter on a keyboard.
    go to I.D. Protection then Application Pro scroll thru and look for items "not allowed" and change them to "allow"
    Hello Howard and Welcome to the Webroot Community!
     
    Please try a clean reinstall of WSA as that will reset everything that you might of changed.
     
    Please follow the steps closely!
     
    • Make sure you have a copy of your 20 Character Alphanumeric Keycode! Example: SA69-AAAA-A783-DE78-XXXX
    • Be sure you add your Keycode to your Online Console: Webroot SecureAnywhere Online Console
    • KEEP the computer online for Uninstall and Reinstall to make sure it works correctly
    • Download a Copy Here (Best Buy Geek Squad Subscription PC users click HERE) Let us know if it is the Mac version you need
    • Uninstall WSA and Reboot
    • Install with the new installer, enter your Keycode and DO NOT import any old settings as you can set it up as you like once it's done
    • Let it finish it's install scan
    • Reboot once again
    Please let us know if that resolves your issue? If not then please Submit a Support Ticket and  they will be happy to help you!
     
    Thanks,
     
    Daniel 😉
    ProTruckDriver
    Baldrick
    Petrovic
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