Best Buy setup my new laptop and installed webroot but when I go into webroot it says it has expired and webshield, realtime shield and firewall are all set to off and it won’t allow me to turn them on. Is this normal or is this software not in stalled properly? How do I fix if this is wrong?
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Hello
You will need to contact Best Buy Geek Squad directly to see what’s going on: https://www.webroot.com/us/en/home/products/geeksquad-register
Thanks,
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