Solved
Expiration period
I just installed Webroot on my computer and I noticed that my subscription is like for 145 days.. Normally all Antivirus are for 1 year but seems that one is just for some days.. I would like to know it's really a some-days protection?
Best answer by shorTcircuiT
Hello roodyabmette, welcome to the Community!
Did you perhaps purchase your copy at Best Buy, or was it provided to you free with the purchase of a device? If so, that would explain it.
Most likely you have a Best Buy Subscription Software copy. Those activate UPON PURCHASE. If you look at the front of the box, there will be a graphic noting this, or it might say INSTALL NOW.
It is routine for Best Buy to provide a 6 month free subscription with the purchase of a device, or if some months ago you purchased Geek Squad Tech Support you may have recieved the Webroot subscription with that. Either way, the license begins upon purchase, not upon install.
I hope this helps, and if you purchased from somewhere other than Best Buy please let us know!
View originalDid you perhaps purchase your copy at Best Buy, or was it provided to you free with the purchase of a device? If so, that would explain it.
Most likely you have a Best Buy Subscription Software copy. Those activate UPON PURCHASE. If you look at the front of the box, there will be a graphic noting this, or it might say INSTALL NOW.
It is routine for Best Buy to provide a 6 month free subscription with the purchase of a device, or if some months ago you purchased Geek Squad Tech Support you may have recieved the Webroot subscription with that. Either way, the license begins upon purchase, not upon install.
I hope this helps, and if you purchased from somewhere other than Best Buy please let us know!
Hello roodyabmette, welcome to the Community!
Did you perhaps purchase your copy at Best Buy, or was it provided to you free with the purchase of a device? If so, that would explain it.
Most likely you have a Best Buy Subscription Software copy. Those activate UPON PURCHASE. If you look at the front of the box, there will be a graphic noting this, or it might say INSTALL NOW.
It is routine for Best Buy to provide a 6 month free subscription with the purchase of a device, or if some months ago you purchased Geek Squad Tech Support you may have recieved the Webroot subscription with that. Either way, the license begins upon purchase, not upon install.
I hope this helps, and if you purchased from somewhere other than Best Buy please let us know!
Did you perhaps purchase your copy at Best Buy, or was it provided to you free with the purchase of a device? If so, that would explain it.
Most likely you have a Best Buy Subscription Software copy. Those activate UPON PURCHASE. If you look at the front of the box, there will be a graphic noting this, or it might say INSTALL NOW.
It is routine for Best Buy to provide a 6 month free subscription with the purchase of a device, or if some months ago you purchased Geek Squad Tech Support you may have recieved the Webroot subscription with that. Either way, the license begins upon purchase, not upon install.
I hope this helps, and if you purchased from somewhere other than Best Buy please let us know!
I think it's just the reason. I had it from BestBuy for buying my new laptop...
It's all ok.
It's all ok.
Excellent. Thank you for letting us know for sure :)
Enjoy the software, and drop by here anytime you have a problem or question. We have a lot of good friendly, knowledgable people here 🙂
Enjoy the software, and drop by here anytime you have a problem or question. We have a lot of good friendly, knowledgable people here 🙂
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