please help me out, http://www.trovi.com/?ctid=CT3332563&searchsource=55&UM=6 hacked my google chrome browser,
please advise me that how to get rid of this problem
I cant remove http://www.trovi.com/?ctid=CT3332563&searchsource=55&UM=6 from my google chrome please
+52Hello and Welcome to the Community Forum,
Trovi is a browser hijacker!. It changes the default home page and default search engine to trovi.com. Its used for advertizing and redirecting traffic to their page which ultimately brings their rating up. It is not a virus technically, but it does have some traits and abilities like a virus.
Please have a look below and try to follow these instructions below and if you cannot then you can always issue a Support Ticket free of charge with an active subscription!
What you are seeing and describing sounds like it may be what we on the Community refer to as a PUA. (Potentially Unwanted Application.) These are very annoying at best in that they cause pop-us, redirect your browser home page, and other behavior that may slow down the computer and direct ads your way, but they are not actually doing anything bad like damaging files or stealing information. Often they are installed intentionally by you the user as browser add-ons for various tasks such as quick search tools.. but they also come with the result of added annoying pop-ups and ads. Other times they 'piggy back' with other software that you installed, or try to 'sneak' onto your system entirely.
WSA does detect and remove many PUA's, and more are being added, but WSA does not detect all of them. A simple browser add-on with PUA behavior that is easy to identify and easy to remove is not likely to be detected and removed by WSA. Those that are intentionally difficult to locate and remove are. Please see THIS LINK for more information regarding Webroot's stance on these annoying programs.
For those that are not detected by WSA, please see this KB Article. It has some easy to follow directions on locating and removing PUA's. You may also want to submit a Trouble Ticket, especially if you cannot remove it easily from the directions in the KB Article.
For those that ARE detected by WSA, but cannot be removed automatically, you can submit a Trouble Ticket. Webroot Support will help you get these annoying 'crapware' off your computer at no extra charge, and the additional examples may help to better automatic removal of that particular PUA for all users in the future.
To make sure that your WSA is checking for PUA's with the best proficiently, it sometimes helps to reset the PUA detection within WSA's settings. For PUA's that had previously been scanned and determined to be OK, but have since been added to detection/removal, you may want to complete the following steps:
Trovi is a browser hijacker!. It changes the default home page and default search engine to trovi.com. Its used for advertizing and redirecting traffic to their page which ultimately brings their rating up. It is not a virus technically, but it does have some traits and abilities like a virus.
Please have a look below and try to follow these instructions below and if you cannot then you can always issue a Support Ticket free of charge with an active subscription!
What you are seeing and describing sounds like it may be what we on the Community refer to as a PUA. (Potentially Unwanted Application.) These are very annoying at best in that they cause pop-us, redirect your browser home page, and other behavior that may slow down the computer and direct ads your way, but they are not actually doing anything bad like damaging files or stealing information. Often they are installed intentionally by you the user as browser add-ons for various tasks such as quick search tools.. but they also come with the result of added annoying pop-ups and ads. Other times they 'piggy back' with other software that you installed, or try to 'sneak' onto your system entirely.
WSA does detect and remove many PUA's, and more are being added, but WSA does not detect all of them. A simple browser add-on with PUA behavior that is easy to identify and easy to remove is not likely to be detected and removed by WSA. Those that are intentionally difficult to locate and remove are. Please see THIS LINK for more information regarding Webroot's stance on these annoying programs.
For those that are not detected by WSA, please see this KB Article. It has some easy to follow directions on locating and removing PUA's. You may also want to submit a Trouble Ticket, especially if you cannot remove it easily from the directions in the KB Article.
For those that ARE detected by WSA, but cannot be removed automatically, you can submit a Trouble Ticket. Webroot Support will help you get these annoying 'crapware' off your computer at no extra charge, and the additional examples may help to better automatic removal of that particular PUA for all users in the future.
To make sure that your WSA is checking for PUA's with the best proficiently, it sometimes helps to reset the PUA detection within WSA's settings. For PUA's that had previously been scanned and determined to be OK, but have since been added to detection/removal, you may want to complete the following steps:
- Open Webroot SecureAnywhere
- Click on ‘Advanced Settings’ from the top right
- Select ‘Scan Settings’ from the left side
- Unselect the option “Detect Potentially Unwanted Applications”
- Click on the Save button (you may have to enter in a CAPTCHA)
- Reselect the option to “Detect Potentially Unwanted Applications”
- Click on the Save button
- Run another scan with Webroot and remove any items that get detected.
Helpful Webroot Links: Download (PC) | Download (Best Buy Subscription) | Submit Support Ticket | Account Console | User_Guides | BrightCloud URL lookup
Trovi.com is a nasty browser redirect virus used by cyber hackers to make great profits via promoting some advertising websites. To remove it, you can try the following manual removal steps:
Step 1: Remove Trovi.com redirect virus from Control Panel.
1. Click the Start Orb and select Control Panel.
2. Click “Uninstall a program” under the Programs heading.
3. In the list of all currently installed programs, search for the program(s) related to the redirect virus, and click Uninstall from the options at the top of the list.
4. The system will start uninstalling that particular program(s) from your computer.
Step 2: Remove add-ons related to Trovi.com redirect virus from Google Chrome.
1. Start Google Chrome and click on the 3-bar icon in the top-right corner.
2. Select Settings from the drop down list.
3. Click on Extensions on the left to display the installed extensions.
4. Find and disable/delete all unwanted add-on and restart the browser.
Good luck to you!
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