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Active threats

  • February 14, 2015
  • 6 replies
  • 73 views

I show 3 active threats. Is this an issue?

Best answer by RetiredTripleHelix

Hello and welcome to the Webroot Community!
 
If they are active please do a scan and please let us know after!
 
Thanks,
 
Daniel 😉

6 replies

RetiredTripleHelix
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Hello and welcome to the Webroot Community!
 
If they are active please do a scan and please let us know after!
 
Thanks,
 
Daniel 😉

RetiredTripleHelix
Gold VIP
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Also can you Save a Scan log and near the Bottom please copy and paste the lines of the Active threats in your next post see here on how to Save a Scan Log: http://www.webroot.com/En_US/SecureAnywhere/PC/WSA_PC_Help.htm#C11_ReportsandViewers/CH11a_SavingScanLog.htm
 
Thanks,
 
Daniel ;)
 
 
 

  • Author
  • Fresh Face
  • February 15, 2015
have done several scans and the active threats still remain

RetiredTripleHelix
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Can you post the lines I asked from the Scan Log! Also is the main GUI red? Or does it show this and all you need to do is a Reset? https://community.webroot.com/t5/Webroot-SecureAnywhere-Antivirus/PC-Threats-Removed-Stats/ta-p/169855
 
Thanks,
 
Daniel

  • Author
  • Fresh Face
  • February 15, 2015
reran the scan and got to remove the threats.
 
Thanks for the help

RetiredTripleHelix
Gold VIP
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