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Had to Disable Webroot Filter Extension

C
Fresh Face
I had to disable the Webroot Filter extension because it was causing Mozilla FireFox to hang up and freeze.  After I disabled it, FireFox is working fine, now.  When I enabled the extension, FireFox would freeze up and I had to shut it down using the Task manager.  Then, when I would launch FireFox again, I would get an error message that it was still running and that I needed to restart the PC.  It became quite annoying.
 
Can anyone tell me what this extension does?  Was it safe to disable it?  By disabling it, did I compromise any security to WSA?

    2 replies

    Petrovic
    Gold VIP
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    • Petrovic
    • Gold VIP
    • 1544 replies
    • March 9, 2015
    Hello  and Welcome to the Webroot Community Forums!
     
    AGENT CHANGES IN BUILD 8.0.6.28
    Added
    • Support for new web filtering rollout.
     
    Enable


     
    "Support for new web filtering rollout - it hasn't rolled out yet, but we're deploying the new driver-based web filter to make sure it installs properly before we turn it on for everyone.  The old web filter is still in place and being used, and we'll let you know when it switches over to the new one."
    https://community.webroot.com/t5/Webroot-Business-Announcements/AGENT-CHANGES-IN-BUILD-8-0-6-28-December-9th-2014/m-p/177064#M780
    Helpful Webroot Links: Download (PC) | Download (Best Buy Subscription) | Submit Support Ticket | Account Console | User_Guides | BrightCloud URL lookup
    Ssherjj
    C
    2 people like this
    • Ssherjj
      Ssherjj
    • C
      csmith
    C
    Fresh Face
    • csmith
    • Author
    • Fresh Face
    • 4 replies
    • March 9, 2015
    Wow!  Thanks for the info!  Is the web filter for searching only?  I noticed now that I'm not getting a website rating anymore after I disabled the filter extension.  Is there any other protection it was providing?
     
    I found other users who have had this issue, so this is great news!

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