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how to delete KEEPER on a mac Pro?

  • June 25, 2015
  • 1 reply
  • 37 views

howto delete KEEPER on the MAC PRO?
 
on

1 reply

Ssherjj
Moderator
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  • Moderator
  • June 26, 2015
Hello owen,
 
Welcome to the Webroot Community,
 
I've done some research and this is what I have found. If you cannot remove Keeper then please submit a Support Ticket free of charge with an active Webroot subscription.
 
MacKeeper is a 3rd party application for Mac. But it provides annoying tabs and popup ads. Most people said “This is a malware”. Sometimes this software automatically installed via Cnet downloader.
 
How to remove MacKeeper?
If you want to remove MacKeeper from your computer, follow these steps.
1. First launch MacKeeper app from Applications folder. Then quit it using MacKeeper application menu (You don’t need to activate or sign in it’s services).
2. After it done, drag the Mackeeper to trash.  It will popup a prompt for Mac administrator’s passcode. Enter the password to move the app to trash.
3. Then it will popup “Uninstall MacKeeper” window. Press Uninstall MacKeeper button. This will remove main MacKeeper files from your mac hard drive.
http://img.iphonetopics.com/di/uninstall-mackeeper.jpg
4.  Next you need to remove MacKeeper helper folder. Go to Userfolder/Library/Application Support. In Finder, hold down Option key and select Go -> Library to access library folder. Delete the Mackeeper helper folder. Ex: com.zeobit.MacKeeper.Helper
5. Empty the trash and restart your MacBook pro.
Also go to Safari -> Preferences -> Extensions and remove unwanted extensions.
 
 
Hope this helps,
 
 
Kind Regards,