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trouble installing Adobe Flash Player

  • August 28, 2015
  • 13 replies
  • 85 views
B
I want to know if there is anything special I need to do with Webroot in order to download Adobe Flash Player. I have tried through Firefox and Internet Explorer and neither will work. I go to this website   https://get.adobe.com/flashplayer/download/?installer=FP_18_for_Firefox_-_NPAPI&os=Windows%207&browser_type=Gecko&browser_dist=Firefox&d=McAfee_Security_Scan_Plus_FireFox_Browser&dualoffer=false
uncheck the McCafee download offer, choose Windows 7 for operating system (32bit is not mentioned/is what I have) then press "Install or Download" Then I get the Run window, Then I get the window to say yes to allowing this to make changes to my computer. then the Download manager window comes up and it is blank and there is no activity whatsoever. I wait a few minutes then close everything. Firefox & do a restart with the computer and try again three times now and get the same results. Again is there something I need to do with Webroot to allow me to download Adobe Flash Player??
Thank you Bell Family

Best answer by RetiredTripleHelix

Hello try this link to see if you can get the right language: https://get.adobe.com/reader/enterprise/
 
HTH,
 
Daniel ;)
 


 
 
 

    13 replies

    RetiredTripleHelix
    Gold VIP
    Forum|alt.badge.img+56
    Hello and Welcome to the Webroot Community!
     
    What OS are you using and what Browsers? Note Windows 8 or 10 doesn't need it for Internet Explorer! Also check your version Click here to check your version
     
    Also you can download the installers here: https://community.webroot.com/t5/Security-Industry-News/Adobe-Flash-Player-18-0-0-232-amp-Adobe-AIR-18-0-0-199/td-p/211855
     
    Thanks,
     
    Daniel 😉
    Baldrick
    Ssherjj
    M
    • MDF
    • November 1, 2015
    I have the same problem with de Adobe Reader DC. What can I do?
    Ssherjj
    Moderator
    Forum|alt.badge.img+62
    • Ssherjj
    • Moderator
    • November 1, 2015
    Hello ?,
     
    Welcome to Webroot Community,
     
    Please download from this link https://get.adobe.com/reader/
     
    Make sure you uncheck any unwanted add-ons
     
     
    Hope this helps?
    IMac 2021 27 in i5 Retina 5, iMac OS Sequoia (15.7.2), Security: iPads, ALIENWARE 15 R6, W11 Microsoft Windows Workstation, x64, Webroot® SecureAnywhere™ Internet Security Complete, Android Samsung Galaxy Ultra Note 23, Webroot Beta Tester
    RetiredTripleHelix
    B
    M
    • MDF
    • November 1, 2015
    Hi,
    Done, but the same problem.
    Ssherjj
    Moderator
    Forum|alt.badge.img+62
    • Ssherjj
    • Moderator
    • November 1, 2015
    Hello ?,
     
    I am sorry were you lookking for Adobe Flash Player?  Or are you looking for Adobe Reader?
     
    Adobe Flash Player 19.0.0.226
     
    Click here to check your version and Here to Download and here is an Alternate Download make sure you uncheck any unwanted add-ons and download both the one for IE if you have Windows 7 and older as it's not needed for Windows 8 or Windows 10 as it's downloaded via Windows Update and the same with Chrome they have it built in there own Browser, for other Browsers such as Firefox, Safari, Opera plugins continue to download and install!
     
    IMac 2021 27 in i5 Retina 5, iMac OS Sequoia (15.7.2), Security: iPads, ALIENWARE 15 R6, W11 Microsoft Windows Workstation, x64, Webroot® SecureAnywhere™ Internet Security Complete, Android Samsung Galaxy Ultra Note 23, Webroot Beta Tester
    RetiredTripleHelix
    shorTcircuiT
    B
    M
    • MDF
    • November 1, 2015
    I am looking for Adobe Reader DC, but the problem is exactly the same the described about the Flash Player.
    Thanks
    Baldrick
    Gold VIP
    • Baldrick
    • Gold VIP
    • November 1, 2015
    Hi MDF
     
    I use Acrobat Reader DC and I have never had any issues downloading the installer from the site that Sherry has highlighted. Are you sure that you are unchecking the options highlighted?
     
    Regards, Baldrick
    Webroot SecureAnywhere Complete Beta Tester v9.0.24.49, imaged by Macrium Reflect v7.2
    RetiredTripleHelix
    B
    Ssherjj
    Ssherjj
    Moderator
    Forum|alt.badge.img+62
    • Ssherjj
    • Moderator
    • November 1, 2015
    Hi MDF,
     
    I have checked these links and I am not having a problem installing either. So can you try a different browser perhaps?
    IMac 2021 27 in i5 Retina 5, iMac OS Sequoia (15.7.2), Security: iPads, ALIENWARE 15 R6, W11 Microsoft Windows Workstation, x64, Webroot® SecureAnywhere™ Internet Security Complete, Android Samsung Galaxy Ultra Note 23, Webroot Beta Tester
    RetiredTripleHelix
    B
    M
    • MDF
    • November 1, 2015
    Yes, the only option is the McAfee antivirus. My systems automatically redirect to "https://get.adobe.com/es/reader/", because I am in Argentina and I use de spanish version
     
    M
    • MDF
    • November 1, 2015
    Internet Explorer and Chrome is the same situation. What do you recomend?
    RetiredTripleHelix
    Gold VIP
    Forum|alt.badge.img+56
    Hello try this link to see if you can get the right language: https://get.adobe.com/reader/enterprise/
     
    HTH,
     
    Daniel ;)
     


     
     
     

    Baldrick
    B
    Ssherjj
    M
    • MDF
    • November 1, 2015
    Mission accomplished! I have my Acrobat Reader DC operating.
    Many thanks
    RetiredTripleHelix
    shorTcircuiT
    B
    RetiredTripleHelix
    Gold VIP
    Forum|alt.badge.img+56
    Awesome! I wonder why it was so hard to get it? Oh well glad it worked after all.
     
    Thanks,
     
    Daniel :D
     

    shorTcircuiT
    B
    Ssherjj
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