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Is Spy Sweeper a part of Webroot ??

  • October 6, 2015
  • 6 replies
  • 52 views

I started to install windows 10 today,    the install wants me to iuninstall  Spy Sweeper,   if it is an app on Webroot
I don't want to uininstall it without some advise....................thanks

6 replies

Dermot7
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  • Gold VIP
  • October 6, 2015
Hello ? and Welcome to the Webroot Community. 
 
Spy Sweeper is a Webroot 'Legacy Product' which has been superseded by SecureAnywhere a few years back. Is the license still active that you've got? 
It would not be suitable for Windows 10.
 
Here is some info about uninstalling etc: https://community.webroot.com/t5/Webroot-Legacy-Products-2011-and/Uninstalling-older-Webroot-Software/ta-p/56183
 
 http://www.webroot.com/us/en/home/products-spysweeper2 
 
I cannot find the Webroot link about Product Lifecycles at present, maybe someone will help us there. 
 
Please get back with any questions or further details. Thanks. 
 
 

shorTcircuiT
Gold VIP
  • Gold VIP
  • October 6, 2015
?  There used to be a page which had the details regarding the "End Of Life" policies and what upgrade paths are available.  I cannot find it.
 
If the member here has a Spy Sweeper license that is still valid with time remaining, they might contact either Support, OR the Sales Office for upgrade assistance.

Dermot7
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  • Gold VIP
  • October 6, 2015
@ wrote:
There used to be a page which had the details regarding the "End Of Life" policies and what upgrade paths are available.  I cannot find it.
Thanks David, yeah I can't find it now, thought I had it bookmarked :@ 
 
Anyhow here's link for support, if needed:: Submit a Support Ticket   
 
Or Webroot U.S. Contact Information | Contact Us | Webroot

shorTcircuiT
Gold VIP
  • Gold VIP
  • October 6, 2015
?
 
I found it.  A bit of deep searching in the Community, but I found it.
 
http://www5.nohold.net/Webroot/Loginr.aspx?pid=10&login=1&app=vw&solutionid=919

Dermot7
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  • Gold VIP
  • October 6, 2015
@ wrote:
@
 
I found it.  A bit of deep searching in the Community, but I found it.
 
http://www5.nohold.net/Webroot/Loginr.aspx?pid=10&login=1&app=vw&solutionid=919
Well done Mon Ami! 😃 Thanks very much...bookmarked now for sure.
 

shorTcircuiT
Gold VIP
  • Gold VIP
  • October 6, 2015
I also added a Tag "End of life" so we can find it quicker next time!