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my computer is super slow how do improve performance using webroot

  • October 10, 2015
  • 2 replies
  • 72 views

Mycomputer is running super slow what canI use on webroot to find the problem and improve performance.  I have defragmented, I have scanned my computer and run optiise now and it is stillsuper slow and I canhardly download any thing anymore.  what can I do

2 replies

Dermot7
Gold VIP
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  • Gold VIP
  • October 10, 2015
Hello ? and Welcome to the Webroot Community. 
 
Are you saying the machine only runs slow when you have a browser open? Or all the time? 
 
Have you cleaned up temporary and excess files using e.g. Disk clean-up, or CCleaner for temp and unneeded detritus?  
 
 . Delete files using Disk Cleanup - Windows Help  
 
Please give more detail about when the slownesses happen. 
 
Have you run scans that are showing clean?  
 
Are you seeing any pop-ups or browser redirects etc? 
 
 
 

Baldrick
Gold VIP
  • Gold VIP
  • October 10, 2015
Hi curlyte1
 
Welcome to the Community Forums.
 
If I may add...if you can please right click on the task bar at the bottom of your screen and select 'Task Manager'. When the Task Manager opens please make sure that you are on the 'Processes' tab. Once there please do the following for each of the 'CPU' & 'Memory' columns:
 
1. Click on the column
2. Note the top 3 or 4 processes listed on the left hand side of the screen
3. Note the amount of memory / the CPU % (each in turn) consumed for each of the processes recorded in 2. above
4. Post back that information together with the total amount of RAM/memory that you have on your system
 
Hopefully that will give us one more thing to consider when trying to help you.
 
Regards, Baldrick