How can I get the link scanner extension back into my Chrome?

Hello everyone!
 
I am brand new to webroot but am an IT professional so I'm very tech savvy and have used lots of anti-virus products.
 
I downloaded the webroot free trial and was loving it!  So much so I went ahead and bought a 2 year license for 3 devices.  When I bought the 2 year license it sent me an email saying download and install using wsainstall.exe and it will prompt me for my new license key.  
 
So I fully uninstalled the trial, then downloaded and installed the wsainstall.exe
 
Ever since doing this my Chrome extension that the webroot trial installed has stopped working.  It was a link scanner that verifies all links (in a google search for example) and puts green checkmarks next to them to indicate they are "safe".  After installing the "full version" suddenly where the green checkmarks were are just spinning circles, they eventually turn into just gray circles.
 
I thought let me try and remove the extension and hopefully it adds itself back in.  I removed it, restarted browser, nothing, restarted computer, no difference  I open webroot and try to turn off the webshield then turn it back on, no difference.
 
It's definitely not scanning my links anymore, when I was on the free trial I went and tested eicar.org to see if it would catch a link to a "fake" virus.  When I was on the trial it immediately caught the link and my browser turned red saying WARNING, BAD LINK (paraphrasing).  Now I can go there and download the virus just fine, it sits on my drive, then some 5 minutes later the local scanner does detect it as a virus.  This is WAY more dangerous than before where it caught it before downloading.
 
So my question is, does anyone know how I can get the webroot chrome extension that scans links BACK?  I've even tried completely uninstalling and reinstalling this new full version, it acts like it doesn't even have the extension?!
 
Thanks for your help,
 
Tim