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Malwarebytes blocking Webroot site

  • January 31, 2016
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Just had an interesting thing happen. Malwarebytes Pro just blocked WRSA.exe from accessing the  snu.webrootcloudav.com site. They have been running together fine for months with no problems. I placed snu.webrootcloudav.com on Malwarebytes "OK" list.
 
Any idea why this would have happened?
 
David

Best answer by Baldrick

Hi davidnnc
 
Welcome to the Community Forums.
 
That is the second report of this happening that we have received today. Given what you are describing I would say that it is down to a false positive on the MBAM side of things.
 
Checking out the site over at Brightcloud yields the following which suggests the FP is probably the issue:
 


 
I would contact MBAM SUpport about this.
 
Regards, Baldrick
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Baldrick
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  • January 31, 2016
Hi davidnnc
 
Welcome to the Community Forums.
 
That is the second report of this happening that we have received today. Given what you are describing I would say that it is down to a false positive on the MBAM side of things.
 
Checking out the site over at Brightcloud yields the following which suggests the FP is probably the issue:
 


 
I would contact MBAM SUpport about this.
 
Regards, Baldrick

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