key logger

Hello kennfrench.
 
Welcome to the Webroot Community.
 
Webroot protects you from keyloggers and so you do not need to worry..
 
Please see the screen shot below in relation to the protection you have such as personal data, etc.
 

 
Please look here for more information.https://community.webroot.com/t5/Webroot-SecureAnywhere-Complete/Concern-regarding-Webroot-SecureAnywhere-Keylogger-protection/m-p/184170#M10864
 
If you want peace of mind you can Submit a Support ticket free of charge with an active Webroot subscription.
 
Hope this helps"

I lost control of my machine to what I thought was technical help.  They installed a program that kept me signed on all the time.  It has been removed and the machine scrubbed by Best Buy.  Still concerned about the possobiity of a hidden Keystroke proram.  Comments/ help.

Hello and Welcome to the Webroot Community!
 
To make sure your malware free please Submit a Support Ticket and they will give you a security check and also tell you if you were infected at all in the first place.
 
Also any type of keylogger would be stopped by WSA's Identity Shield so no worries there: https://community.webroot.com/t5/Announcements-and-Release-Notes/MRG-Effitas-Online-Banking-Certification-Q3-2015/m-p/225808#M5161
 
Thanks,
 
Daniel ;)