time changes - desktop screen goes black after suspicious email - am I hacked?
I got one of those scam 9.4 million inheritance emails. Now every day my time clock is off by about 12 hours, and my desktop goes black. I have run scans - nada - I think I have malware and webroot isn't finding it
+62Hello aclarinet,
Welcome to the Webroot Community
If you think you have been hacked is the first thing to do is to change the password asociated with your email account, making it as long as possible, mixture of characters, upper & lower case, numerics, special characters, etc.
You should also clean up your history and cookies within your browser. Then check for PUAs
Last but not least , sinc WSA is coming up clean, is to Open a Support Ticket to get the Webroort Support Team to check out your system and make sure that there is nothing going on This is a free service with a Webroot subscription,
Hope this helps?
Welcome to the Webroot Community
If you think you have been hacked is the first thing to do is to change the password asociated with your email account, making it as long as possible, mixture of characters, upper & lower case, numerics, special characters, etc.
You should also clean up your history and cookies within your browser. Then check for PUAs
Last but not least , sinc WSA is coming up clean, is to Open a Support Ticket to get the Webroort Support Team to check out your system and make sure that there is nothing going on This is a free service with a Webroot subscription,
Hope this helps?
IMac 2021 27 in i5 Retina 5, iMac OS Sequoia (15.7.2), Security: iPads, ALIENWARE 15 R6, W11 Microsoft Windows Workstation, x64, Webroot® SecureAnywhere™ Internet Security Complete, Android Samsung Galaxy Ultra Note 23, Webroot Beta Tester
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