Password Manager listed as not activated
I have webroot secure complete. Why does my Personal Security Report say that my Password Manager isn't activated when I already have 16 sites listed and being opened automatically on my PC? Is it because I can't get the function to work on my Android phone?
Hi Flip
This is something that we occasionally see, and to be honest if you know that your Password Manager is up and running then I would just ignore the indication on the Security Report.
It may be that when the report details were complied the PM was not active if you have only just started using it/capturing site related data, etc.
What I would is await the next Report and if that still indicates the same thing, then I would Open a Support Ticket to notify the Support Team so that they can investigate, hopefully resolving this inconsistency for you.
Regards, Baldrick
This is something that we occasionally see, and to be honest if you know that your Password Manager is up and running then I would just ignore the indication on the Security Report.
It may be that when the report details were complied the PM was not active if you have only just started using it/capturing site related data, etc.
What I would is await the next Report and if that still indicates the same thing, then I would Open a Support Ticket to notify the Support Team so that they can investigate, hopefully resolving this inconsistency for you.
Regards, Baldrick
Webroot SecureAnywhere Complete Beta Tester v9.0.24.49, imaged by Macrium Reflect v7.2
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