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http://www.startgo123.com/nav/index?src=u how do I remove this malware?

  • October 2, 2016
  • 2 replies
  • 38 views

My computer has been taken over by something called MPC and startgo123.   I have tried everything to get rid of them. Webroot does not seem to recognize these malware/viruses nor does anything to delete the files.  Please help!

Best answer by ProTruckDriver

Hello drlynn58, Welcome to the Webroot Community Forum.:D
 
Please submit a Support Ticket or Contact Webroot Support to sort this problem. This service is FREE with a Paid Subscription.
Support Ticket System is Open 24/7
 
Please see this KB Article on how to remove PUA's
 
HTH,
Dave.;)

2 replies

ProTruckDriver
Moderator
Hello drlynn58, Welcome to the Webroot Community Forum.:D
 
Please submit a Support Ticket or Contact Webroot Support to sort this problem. This service is FREE with a Paid Subscription.
Support Ticket System is Open 24/7
 
Please see this KB Article on how to remove PUA's
 
HTH,
Dave.;)

RetiredTripleHelix
Gold VIP
Forum|alt.badge.img+56
Just to add: Didn't WSA block that web page for you? If so did you bypass it?
 
Thanks,
 
Daniel ;)
 
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