Solved
set up laptop having trouble setting iphone
needing help setting up iphone
Best answer by Ssherjj
Hi copper68,
Are your permissions set to Access? Let me explain further...
Are you able to log on to the Account Console to check your permssions?
Once logged in, click your email address at the upper right corner and choose "Manage Users" from the dropdown.
Locate the profile (Email address) you are wanting to use to log in. Check to make sure that all permissions are set to Access.. If you have WSA Complete for your computer, you will need Back & Sync and Passwords all set to access.
If these permissions are not correct, click the little "person icon" at the far right end of the profile you need to edit. On the next screen, click the Access & Permissions tab at the top. Adjust your settings here . Changes to settings in the Account Console can take 20-30 minutes to take effect,
One more thing have you read this?
http://live.webrootanywhere.com/content/1266/Using-Password-Management
If everything is set to Access and you are the Administrator and you still are having troubles with Password Management please Submit that Support Ticket.
Are your permissions set to Access? Let me explain further...
Are you able to log on to the Account Console to check your permssions?
Once logged in, click your email address at the upper right corner and choose "Manage Users" from the dropdown.
Locate the profile (Email address) you are wanting to use to log in. Check to make sure that all permissions are set to Access.. If you have WSA Complete for your computer, you will need Back & Sync and Passwords all set to access.
If these permissions are not correct, click the little "person icon" at the far right end of the profile you need to edit. On the next screen, click the Access & Permissions tab at the top. Adjust your settings here . Changes to settings in the Account Console can take 20-30 minutes to take effect,
One more thing have you read this?
http://live.webrootanywhere.com/content/1266/Using-Password-Management
If everything is set to Access and you are the Administrator and you still are having troubles with Password Management please Submit that Support Ticket.
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