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Can't Uninstall on Windows 7

  • June 16, 2017
  • 3 replies
  • 723 views

Hello,
 
My aunt has recently given her old laptop to me. It has a long expired version of Webroot SecureAnywhere that I would like to uninstall, as it keeps popping up and interrupting my work. So far I haven't found the option to do so. How should I proceed? She hasn't left me her login information, and I don't know when I'll be able to contact her or whether she even remembers it.
 
Thank you for reading,
 
VIctoria

Best answer by RetiredTripleHelix

Awesome!

3 replies

RetiredTripleHelix
Gold VIP
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Hello and Welcome to the Webroot Community!
 
Do you know how to go into Safe Mode with Networking? https://support.microsoft.com/en-us/help/17419/windows-7-advanced-startup-options-safe-mode
 
See here for more info: https://community.webroot.com/t5/Webroot-SecureAnywhere-Antivirus/PC-Uninstallation-Option-Missing-from-Control-Panel/ta-p/34688
 
If none of this works Please Submit a Support Ticket and they will help you remove it.
 
Daniel 😉

Thank you, Daniel. I was able to uninstall it.

RetiredTripleHelix
Gold VIP
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Awesome!