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Likely False Positive

  • June 20, 2017
  • 2 replies
  • 47 views

CHRLAUNCHER.EXE, W32.Malware.Gen
 
This was detected as Justinmind web prototypeing software updated itself to a new version.
 
Legitimate Licensed business software - www.justinmind.com
 
Not majorly concerned, but wanted to check if anyone else has noticed anything like this?

Best answer by DanP

@ wrote:
CHRLAUNCHER.EXE, W32.Malware.Gen
 
This was detected as Justinmind web prototypeing software updated itself to a new version.
 
Legitimate Licensed business software - www.justinmind.com
 
Not majorly concerned, but wanted to check if anyone else has noticed anything like this?
Thanks for the report. 
 
We were able to identify and correct a False Positive on a chrlauncher.exe file associated with that application. You can safely restore the file from quarantine if you have not already done so.
 
-Dan

2 replies

ProTruckDriver
Moderator
Hello CVR,
 
It is best to submit a Support Ticket to get this Whitelisted. 
 
HTH,
 
Dave.;)

DanP
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  • OpenText Employee
  • Answer
  • June 20, 2017
@ wrote:
CHRLAUNCHER.EXE, W32.Malware.Gen
 
This was detected as Justinmind web prototypeing software updated itself to a new version.
 
Legitimate Licensed business software - www.justinmind.com
 
Not majorly concerned, but wanted to check if anyone else has noticed anything like this?
Thanks for the report. 
 
We were able to identify and correct a False Positive on a chrlauncher.exe file associated with that application. You can safely restore the file from quarantine if you have not already done so.
 
-Dan