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Webroot and Bootcamp

  • December 18, 2017
  • 5 replies
  • 90 views
R
Fresh Face
Hi,
 
We currently have two Mac computers that are running bootcamp. Webroot refuses to install, have been waiting for a solution for a long period of time.
 
Can someone please tell me when the next major release is which includes this fix. I do understand that this is a known fault.
 
Thanks,
 
Craig.

Best answer by RCOITCraig

I've managed to get it installed on both Bootcamp machines! Very pleased with the result.
 
I had to use the MSI installer.

    5 replies

    J
    • JP_
    • Retired Webrooter
    • December 18, 2017
    Greetings, @!
     
    This issue is currently being investigated by our Global Escalations Team. Please open a support ticket so they can look into this further.
     
    Thanks for letting us know!
    ProTruckDriver
    R
    Fresh Face
    • RCOITCraig
    • Author
    • Fresh Face
    • February 8, 2018
    Hi,
     
    A support ticket has been open since February and we still have no solution to this problem. Has there been any progress on getting this fixed or will we be forced to look for another software solution?
     
    Thanks.
    JGiffard
    Forum|alt.badge.img+31
    • JGiffard
    • Retired Webrooter
    • February 8, 2018
    It's planned for our next release.  However, we've had some reports that 9.0.19.43 has installed on Bootcamp.  
    Have you tried with the latest release ,9.0.19.43? 
     
    Senior Product Manager, WSA Business
    akim
    R
    Fresh Face
    • RCOITCraig
    • Author
    • Fresh Face
    • February 8, 2018
    Brilliant. I've just tried to install it now by downloading the installer from the console. Still won't install.
     
    When does the next release come out?
    R
    Fresh Face
    • RCOITCraig
    • Author
    • Fresh Face
    • Answer
    • February 12, 2018
    I've managed to get it installed on both Bootcamp machines! Very pleased with the result.
     
    I had to use the MSI installer.
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