Skip to main content

my webroot filtering extension for firefox 57.0.04 is broken, all i see is some weird looking icon

  • January 23, 2018
  • 1 reply
  • 42 views

my webroot filtering extension for firefox 57.0.04 is broken and all i see is some weird looking broken icon. i uninstalled, rebooted, reinstalled, etc. i went so far as to renew my subscrption 77 days early, nothing works to get the correct webroot icon next to the web pages on firefox. with chrome and explorer it works fine, but i don't use those browsers.

can you please help?

david

1 reply

  • Retired Webrooter
  • 1376 replies
  • January 23, 2018
So sorry to hear that, @!
 
I've gone ahead & created a support case on your behalf. Remember, you can always contact our Team by phone for immediate help!
 
Support Number: 1-866-612-4227 M-F 7am?6pm MT

Reply