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Webroot SecureAnywhere- lost my keycode

  • May 20, 2013
  • 7 replies
  • 632 views

 Hi, I've had my Webroot SecureAnywhere for months but just now tried to install it, only to find i lost my keycode. Now what do I do??Val
Peace

Best answer by shorTcircuiT

They will only have the key code if it is a Best Buy Subscription version.  Best Buy also sells versions that are not supported by Geek Squad and they do not have the key code information for those sales.

7 replies

  • May 20, 2013
did You purchase it on webroot.com or maybe at bestbuy ?

shorTcircuiT
Gold VIP
Hello 31avgusta and Welcome to the Webroot Community!
 
Log into your Account Console.  Once logged in, at the upper right hand corner click on your email address and selece "Manage Keycodes".
 
If you are not able to log into the Console, see This Link to have the download instructions and key code re-emailed to you.

  • Author
  • Fresh Face
  • May 20, 2013
bestbuy

shorTcircuiT
Gold VIP
@ wrote:
bestbuy
If it is the  Best Buy Subscription, you can call them or Geek Squad and obtain the key code, as mendo was getting to.  

  • May 20, 2013
31avgusta, just call 1-888-BESTBUY (1-888-237-8289) and ask to speak to software subscription department, they WILL be able to pull up your account with the product key.

shorTcircuiT
Gold VIP
  • Gold VIP
  • Answer
  • May 20, 2013
They will only have the key code if it is a Best Buy Subscription version.  Best Buy also sells versions that are not supported by Geek Squad and they do not have the key code information for those sales.

MikeR
  • Retired Webrooter
  • May 20, 2013
Please let me know if Best Buy Assurance is able to assist you. If not, you can Send me a Private Message with your invoice number or any other information (first name/last name, other email addresses) and I will search for your keycode on the back end.