webroot SecureAnywhere Antivirus 8.0.4.17
This is a really strange issue that is seen in Webroot only but I don't think it is a Webroot issue.
I'm Trying to re-add c:KeePasskeePass.exe as a protected application.
Attempts 1-????
Webroot adds w:dc 2013-08-12 03;00;05 (full)keepasskeepass.exe.
Why? How?
So, I made a copy of the folder which became c:KeePass - Copy
added c:KeePass - Copykeepass.exe
worked as expected.
renamed c:keepass to c:keepass (old)
added c:KeePass (old)keepass.exe
worked as expected.
Tried to rename c:keepass (old) to c:keepass
couldn't as the folder was in use. Closing all but IE10 and reopening explorer didn't help. Process Explorer didn't find what was locking it using "Find Handle or DLL"
renamed c:keepass - Copy to c:keepass
added c:KeePasskeePass.exe
Webroot added c:keepass (old)keepass.exe
Why? How?
Any suggestions?
Solved
Identity Protection > Application Protection > wrong folder referenced
Best answer by RetiredTripleHelix
Did you install it from the D drive at anytime and if you did that's why as it goes by the Hash of the file in that location on D drive. But to correct this make sure you have KeePass installed correctly, then Download a fresh copy of WSA here and make sure you have a copy of your keycode then Uninstall WSA and Reboot and then install WSA with the new installer and let it finish it's install scan then Reboot again then add KeePass to the ID shield and it should say from the correct Directory on the C drive! I know it's the only work around but it is still protected even though it does not indicate the correct location. When I update Firefox then I look at the ID Shield it shows from the Temp File location but it is still protected.
HTH,
Daniel 😉
HTH,
Daniel 😉
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