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How do I fix My operating System files that have become corrupt?

  • September 28, 2014
  • 3 replies
  • 58 views

My computer has corrupt files because of malware on my camputer.
I need to know how to fix the corrupt files so my computer will funtion properlly.
Thanks so much
Kermit

3 replies

Baldrick
Gold VIP
  • Gold VIP
  • 16060 replies
  • September 28, 2014
Hi Kermit54
 
Welcome to the Community Fora.
 
From the sounds of it the best course of action for you is toleave this to the professional over at Webroot and so you should ASAP  Open a Support Ticket giving all the details and let the Support Team take a look/advise as to how to fix things on your system...this is a free service included as part of your WSA subscription.
 
Please let us know how you get on re. the issue and what is done to resolve it for you, as that helps us advise other users who may come here in the future with the same or a similar problem.
 
Regards, Baldrick

RetiredTripleHelix
Gold VIP
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@ wrote:
My computer has corrupt files because of malware on my camputer.
I need to know how to fix the corrupt files so my computer will funtion properlly.
Thanks so much
Kermit
 
Hello and Welcome to the Webroot Community!
 
Can I asked how you knew you were infected? Did you have WSA installed before infection and did you let WSA clean this infection or did you use some other cleaning tools? Also any other info would be very helpful!
 
Thanks,
 
Daniel ;)

RetiredTripleHelix
Gold VIP
Forum|alt.badge.img+56
@ do you have things sorted or do you still need help?
 
Thanks,
 
Daniel 😉

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