My Complete for 5 PCs subscription runs out in a matter of days. I recently bought a new years worth of Complete for 5 PCs, and applied the keycode in my console.
When I look at the Manage Keycodes screen, it is showing at the top as Days Remaining 365 (not activated).
Will it auto activate in 3 days when my current sub expires? Or is there something I am supposed to do that I have missed?
Thanks ikn advance for any advice.
Solved
Applied new keycode for Complete. not activated?
Best answer by RetiredTripleHelix
Hello zeitgeist and Welcome to the Webroot Community Forums!
Put in a Support Ticket and ask them to add the time from your new keycode to your current Keycode as you will lose your Passwords and Back Up & Sync files if you don't! Also it's best to do it this way or through renewal of your current Keycode here: http://www.webroot.com/renewal/?lang=en&loc=usa
HTH,
Daniel 😉
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Put in a Support Ticket and ask them to add the time from your new keycode to your current Keycode as you will lose your Passwords and Back Up & Sync files if you don't! Also it's best to do it this way or through renewal of your current Keycode here: http://www.webroot.com/renewal/?lang=en&loc=usa
HTH,
Daniel 😉
+56Hello zeitgeist and Welcome to the Webroot Community Forums!
Put in a Support Ticket and ask them to add the time from your new keycode to your current Keycode as you will lose your Passwords and Back Up & Sync files if you don't! Also it's best to do it this way or through renewal of your current Keycode here: http://www.webroot.com/renewal/?lang=en&loc=usa
HTH,
Daniel 😉
Put in a Support Ticket and ask them to add the time from your new keycode to your current Keycode as you will lose your Passwords and Back Up & Sync files if you don't! Also it's best to do it this way or through renewal of your current Keycode here: http://www.webroot.com/renewal/?lang=en&loc=usa
HTH,
Daniel 😉
+56You're very Welcome and anytime now that your here spend sometime and get to know us Members and Webroot Staff we are a great bunch!
Cheers,
Daniel 😃
Cheers,
Daniel 😃
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