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Solution Agreement Notice


My wife and I both have secure anywhere complete on our phones. She got a Webroot page pop up/warning indicating that Webroot Security complete solution Agreement has changed and gives the option to click and agree. I did not get such a notice. Since this has not appeared on both phones I was just wanting confirm the page as a legitimate Webroot message/warning?

8 replies

Ssherjj
Moderator
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  • 21959 replies
  • March 12, 2016
Hello OKSooner1.
 
Welcome to the Webroot Community,
 
Yes I have WSA Complete on my Android and after the update to the latest WSAC from the Google Play store I was also asked to accept Solution Agreement Notice. This is legitmate. WSAC Mobile version is 3.7.0.7261.
 
 
Hope this helps?
 
 
 
 
 

  • Author
  • Fresh Face
  • 4 replies
  • March 12, 2016
Thanks for the reply. Just wasn't sure since both phones were updated and only one received the notice. Thanks Again.

Ssherjj
Moderator
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  • Moderator
  • 21959 replies
  • March 12, 2016
Hi OKSooner1,
 
You are welcome!
 
On my Android this Soulution Agreement Notice was delayed after installing the new update.  But if you do have doubts or concerns you can always Submit a Support Ticket confiming this.
 
 

Ssherjj
Moderator
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  • Moderator
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  • March 12, 2016
Hi again! ?
 
I've looked up this agreement here http://www.webroot.com/us/en/company/about/service-terms-and-conditions/
which is for the Webroot Business so I imagine they are aplying this to Webroot Mobile Consumers as well?

  • Author
  • Fresh Face
  • 4 replies
  • March 12, 2016
Thank you Ssherjj.

I appreciate your help and feel confident everything is legitimate and safe. Thanks again.

Ssherjj
Moderator
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  • Moderator
  • 21959 replies
  • March 12, 2016
Great! You are most welcome! 🙂

  • Fresh Face
  • 4 replies
  • September 21, 2017
I got that notice on two computers - not mobile devices (I haven't yet, anyway got one on my android device).  Is this legit?  It is certainly persistent....

  • Retired Webrooter
  • 1376 replies
  • September 25, 2017
@ wrote:
I got that notice on two computers - not mobile devices (I haven't yet, anyway got one on my android device).  Is this legit?  It is certainly persistent....
Greetings @,
 
Yes, this is a completely legitimate message.
Please feel free to contact our Team if you have any questions.

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