I have one user trying to reach newsblues.com using Firefox (v22.0), their preferred browser but the site is blocked by Secure Anywhere (v8.0.2.155). Using IE 8 is OK (Windows XP SP3)
Windows 7 users are not blocked when using Firefox. What might I be looking for to allow XP users access to the site or do they just have to use IE?
Solved
Website blocked using Firefox but not IE
Best answer by FredFunk
Hi Wayne,
It should be pushed out by now but in future you can speed up polling of our malware definition changes to your machine by issuing a 'Scan' Agent Command to the Endpoint from the console or by simply scanning from the client.
View originalIt should be pushed out by now but in future you can speed up polling of our malware definition changes to your machine by issuing a 'Scan' Agent Command to the Endpoint from the console or by simply scanning from the client.
That looks like it was an FP we just corrected. 🙂
/// JimM /// /// Former Community Manager - Now Humble Internet Citizen/// /// Also Formerly a Technical Support Escalations Engineer ///
1 person likes this
Just happened to one of our clients as well. Exact same thing, works in IE but not FF, blocked by Webroot.
How does the fix get pushed out? Automatically? Do we need to do something?
Thanks,
Wayne
How does the fix get pushed out? Automatically? Do we need to do something?
Thanks,
Wayne
+10- Sr. Threat Research Analyst
- 8 replies
- Answer
Hi Wayne,
It should be pushed out by now but in future you can speed up polling of our malware definition changes to your machine by issuing a 'Scan' Agent Command to the Endpoint from the console or by simply scanning from the client.
It should be pushed out by now but in future you can speed up polling of our malware definition changes to your machine by issuing a 'Scan' Agent Command to the Endpoint from the console or by simply scanning from the client.
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