Hello, Barclays? Why hello, John Smith. We meet again

BY: 1 Aug 2016 at 11:35, John Leyden 
 
Barclays is abolishing passwords for its telephone banking customers in favour of voice recognition.
The high street bank - which has been trialling voice recognition technology with a limited number of customers for three years since 2013 - said that technology that identifies a caller based solely on their voice is a “highly secure method of identification that removes the need for security questions and passwords”.
“Each person’s voice is as unique as their fingerprint, made up of over 100 characteristics based on the physical configuration of the speaker's mouth and throat. Therefore, when a customer calls up to use telephone banking, the technology will be able to identify them simply from the first few words that are spoken,” it added.
Barclays voice recognition technology is being supplied by Nuance Communications and has been "fully tested", a Barclays spokeswoman told El Reg.
 
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