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Multi-factor failure locks out Microsoft Office 365 and Azure users

  • November 19, 2018
  • 1 reply
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Jasper_The_Rasper
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It's supposed to keep criminals out of your account, not you. November 19th, 2018,  By Graham Cluley Users of Microsoft Azure and Office 365 are struggling to access their accounts today, due to a multi-factor authentication malfunction.
 
On the service status pages for Azure and Office 365. Microsoft confirms that affected users may find themselves unable to login or reset their passwords.
 


 
Multi-factor authentication (often referred to as two-factor authentication or 2FA) is, of course, a technology designed to add an additional layer of security to your online accounts.
 
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Jasper_The_Rasper
Moderator
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Microsoft has posted a root cause analysis of the multifactor authentication issue which hit a number of its customers worldwide last week. Here's what happened.
 
26th November 2018, By Mary Jo Foley
 
Microsoft's Azure team has gone public with the root cause it discovered when investigating the November 19 worldwide multi-factor-authentication outage that plagued a number of its customers. Actually, Microsoft unearthed three independent root causes, along with monitoring gaps that resulted in Azure, Office 365, Dynamics and other Microsoft users not being able to authenticate for much of that day.
 
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