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See Tickets discloses data breach, customers’ credit card data exposed

  • October 26, 2022
  • 5 replies
  • 22 views
Jasper_The_Rasper
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October 26, 2022  By Pierluigi Paganini

 

International ticketing services company See Tickets disclosed a data breach that exposed customers’ payment card details.

Ticketing service company See Tickets disclosed a data breach, and threat actors might have accessed customers’ payment card details.

Threat actors were able to steal payment card data by implanting a software skimmer on its website.

The company discovered the security breach in April 2021 and immediately launched an investigation with the help of a forensics firm. The company completely eradicated the malware from its website on January 8, 2022.

 

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    ProTruckDriver
    Jasper_The_Rasper
    Jamesharris85

    5 replies

    tmcmullen
    Popular Voice
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    • tmcmullen
    • Popular Voice
    • October 27, 2022

    Wow, it took them about 9 months to eradicate the malware. That’s a long time. I wonder if they were still stealing customer payment information all that time. 

    Teri M
    Jamesharris85
    New Voice
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    9 months to “eradicate it” but “According to the company, the attackers obtained data provided by the customers while purchasing event tickets on the See Tickets website between June 25, 2019, and January 8, 2022” so from start to finish 2 and a half years of financial data being pinched 😯

    James Harris
    MajorHavoc
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    • MajorHavoc
    • Bronze VIP
    • October 28, 2022

    Would someone please explain why any of these companies needs to keep credit card info on file? I really think this should be made illegal. 

    But I will again recommend you find a credit card company that offers one time use cards, or like the card I use from Capital One, the card is only good at the single merchant. So they can steal it, but it is not good anywhere else. And the first time they try and use it at the wrong merchant, I get notified and can turn it off. 

    - Owen Rubin,  Apple Expert. Worked in Vision Pro team and early Mac HW and OS engineer at Apple. Machines: 2017 iMac Pro 27" 5K 3GHz 10-Core Xenon Sonoma 14.x. 2023 14" MacBookPro M2 Max Ventura 13.x, 2018 16" MacBookPro Ventura 13.x, and a dozen or so older machines for testing. iPhone 14 Pro, iPhone 13 Pro, iPhone 6.
    Martin.1
    Popular Voice
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    • Martin.1
    • Popular Voice
    • October 28, 2022

    That is a seriously long time to remedy the breach. Especially when you know you have customers card details on hand. Ludacris. @MajorHavoc  I cannot agree more with you. Why should they keep your detail on hand? There is absolutely no reason for this. It is one of the reasons I hardly ever do any online purchases. 

    MV
    Jamesharris85
    New Voice
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    I don’t know the reasons as to WHY they need to keep the information, but what is strange here is that in order to be legally compliant (certainly in the UK) you have to ensure that you only store certain data and only if it is encrypted. More info here: The Do's & Don'ts of Storing Credit Card Information Safely - Chargebee Compass

    James Harris
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