Zendesk has alerted customers to a successful SMS phishing campaign that has exposed "service data," but details remain scarce.
January 20, 2023 By Becky Bracken
It has come to light that the Zendesk software-as-a-service (SaaS) company for customer relationship management (CRM) was compromised in October, exposing client account data to a threat actor, according to an email sent to affected accounts on Jan. 13, 2023.
The email from Zendesk with the details of the security incident was made public by Coinigy, which provides virtual wallet services and "felt the need to disclose it to our customers," Coinigy's post about the compromise explained.
