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forgotten security code and hint

  • December 9, 2019
  • 2 replies
  • 53 views
R
New Member
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I can’t remember my security code and I font know what answer I used in order to have a reset sent to my email. Help me reset the question

    2 replies

    ProTruckDriver
    Moderator

    Hello @rexrxporsche Welcome to the Webroot Community Forum. :relaxed:

    Sorry you’re having trouble signing into your account. I’m ping @khumphrey our Forum Specialist and he can probably look at the back end of your account and sort this problem. Please don’t post any private information (Name / Email address / Keycode numbers) on the forum. That can be posted in a Private Message (PM) where the forum will not see it, only the person in the PM will see it.

    HTH,

    Dave.

    Mac Mini, M-4, 24 GB Memory, 1 TB SSD, macOS Sequoia 15.7.3 Satechi Stand and Hub with SSD Enclosure~Backup with: Time Machine, iCloud & Portable SSD. PWM: RoboForm. 👁¿👁 Spam Annihilater 👁¿👁
    Jasper_The_Rasper
    K
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    • khumphrey
    • Retired Webrooter
    • December 9, 2019

    @rexrxporsche ,

    I just checked with our support team and I am personally unable to acquire this info for you. If you need to get your credentials, you’ll need to call support: https://www.webroot.com/us/en/support/home-contact

     

    Thanks,

    Keenan

    ProTruckDriver
    Jasper_The_Rasper
    Ssherjj
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