Hello,
I need to whitelist a few network shares for Mac clients, but not clear on the format to use. When an infection is detected it is reported in email and the console like the following: VolumesShareNameFileName.exe. Using this I set the whitelist for "VolumesShareName" however, OSX uses the format /Volumes/ShareName/ natively. Should I use that format instead?
TL;DR - What is the correct path format to use in the management console when creating folder overrides for Mac clients?
Solved
Mac Folder Whitelisting Format
Best answer by nicbot
The answer from support for anyone who's interested:
"To clarify you cannot add whitelists for Mac endpoints from the Webroot online console - these need to be added manually per endpoint by opening the Webroot UI > cog wheel next to Mac Security > Block/Allow files."
That's a bummer if you are managing more than a few Mac endpoints.
View original"To clarify you cannot add whitelists for Mac endpoints from the Webroot online console - these need to be added manually per endpoint by opening the Webroot UI > cog wheel next to Mac Security > Block/Allow files."
That's a bummer if you are managing more than a few Mac endpoints.
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