• 8 July 2021
  • 2 replies

Userlevel 1

This was quarantined.  Is this part of MAC OS or is it a virus?


Best answer by TripleHelix 8 July 2021, 18:07

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2 replies

Userlevel 7
Badge +63

Hello @foxter 


Only Webroot Support would know so please contact them Directly!


Webroot Support:

Submit a ticket

Call 1-866-612-4227  Mon - Fri 7 AM to 7 PM (MDT)



Userlevel 1

Thank you.  I called and they explained it was a false positive; MAC made it when I switched from Windows to Mac (I don't know why).  The nice guy said Webroot and Mac don’t work too well together.  He had a list of viruses or malware or other bad things it could have been and it wasn’t on there.    The guy said no harm leaving it in quarantine or deleting but it cold get picked up again so I decided to leave it there.  He was very nice, patient and helpful.  Very much appreciated.  Thanks for the tip.