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I’ve been running webfoot on my mac for 6 weeks & a to date total of 2020 new detected threats. Whereto has scanned 134,537,591 files & still running. When I started Webfoot I selected the TimeMachine external storage device to be scanned. Should I have selected the hard drive instead? What do I do with the new threats? How do I delete the new threats?

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TripleHelix

Best answer by jhartnerd123

I would stop the scan, turn OFF the feature to scan mounted volumes/time machine backups and just let it scan the OS drive. Even that’ll take an eternity on MAC OS. You should be able to go to your quarantine and select everything and remove.

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Forum|alt.badge.img+33
  • Community Expert Advisor
  • 531 replies
  • August 25, 2020

Never select the time machine backup to be scanned. Webroot has a hard time scanning any external media and it’s best to turn off that feature (scan mounted drives) as it’ll NEVER finish the scan. 


  • Author
  • Fresh Face
  • 2 replies
  • August 25, 2020

I’ve been running webfoot on my mac for 6 weeks & a to date total of 2020 new detected threats. Whereto has scanned 134,537,591 files & still running. When I started Webfoot I selected the TimeMachine external storage device to be scanned. Should I have selected the hard drive instead? What do I do with the new threats? How do I delete the new threats?

Thank you for your reply

snip Removed email address and please don’t post personal info on the open forums.

TripleHelix


Forum|alt.badge.img+33
  • Community Expert Advisor
  • 531 replies
  • Answer
  • August 25, 2020

I would stop the scan, turn OFF the feature to scan mounted volumes/time machine backups and just let it scan the OS drive. Even that’ll take an eternity on MAC OS. You should be able to go to your quarantine and select everything and remove.