Just an FYI to anyone seeking to turn off WebRoot DNS Filtering:
My recent experience is that turning off DNS Filtering in the GSM does NOT remove the DNS Filtering agent from the client.
I had clients unable to surf due to DNS issues with after DNS Filtering was activated. De-activated DNS Filtering, issues continued. Found the DNS Filtering agent still installed on afftected clients, altering the DHCP DNS settings. Manually removed the agent.
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I am experiencing this same behavior. Did you ever find a resolution to the DNS issues? Did the DNS agents remove themselves or did you manually remove them?
The DNS agents had to be manually disabled and removed on each client. And yes, I did find a solution: I moved my clients to [removed by moderator per community guideline #4]. It just works, has a roaming agent, and is far less expensive than WebRoot DNS FIltering.
The WebRoot DNS FIltering solution was half-baked upon release, still having significant issues a year post release, and costs too much even if it worked reliably. WebRoot should stick to what they know how to do well and stay focused on that.
The WebRoot DNS FIltering solution was half-baked upon release, still having significant issues a year post release, and costs too much even if it worked reliably. WebRoot should stick to what they know how to do well and stay focused on that.
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