New to Webroot; I have 3 subscriptions (laptop/desktop/android) but when I log into my account, only 2 subscriptions are recorded. I can do a scan on all 3. I need to feel confident that I have coverage on all 3. Where/How do I go to find this info. Thanks.
Solved
Actual vs Listed Subscriptions
Best answer by TripleHelix
Hello
Yes for some reason Webroot removed the Mobile from the online console but if it’s activated and working on your Android then your fine! Now when your subscription starts to run out 30 days near the end of the sub Webroot will notify you to renew and when you do and if it’s the same keycode again your fine but if a new Keycode then you will have to enter on your 3 devices again.
This is the only info for Android at this time: https://docs.webroot.com/us/en/home/wsa_mobilesecurityforandroid_userguide/wsa_mobilesecurityforandroid_userguide.htm
Look here down the page to see the latest version.
Here as well. https://community.webroot.com/home-product-releases-27
This is what mine looks like and working very well!
Click on picture to see full size!
HTH,
+63Hello
Yes for some reason Webroot removed the Mobile from the online console but if it’s activated and working on your Android then your fine! Now when your subscription starts to run out 30 days near the end of the sub Webroot will notify you to renew and when you do and if it’s the same keycode again your fine but if a new Keycode then you will have to enter on your 3 devices again.
This is the only info for Android at this time: https://docs.webroot.com/us/en/home/wsa_mobilesecurityforandroid_userguide/wsa_mobilesecurityforandroid_userguide.htm
Look here down the page to see the latest version.
Here as well. https://community.webroot.com/home-product-releases-27
This is what mine looks like and working very well!
Click on picture to see full size!
HTH,
Daniel - Microsoft MVP Consumer Security (2012-2016) Windows 10 Pro x64 for Workstations 22H2 on my Alienware 17R2 and Alienware 17R5 Laptops with Webroot SecureAnywhere Complete Beta Tester for PC & Android Moto G9 Plus OS 11. "Take Them to the Train Station" ¯\_(ツ)_/¯
Wow...quick response...and yes, I, too, have that same image posted on my phone. Thanks so much!
+63Awesome and happy to help! 😎
Cheers,
Daniel - Microsoft MVP Consumer Security (2012-2016) Windows 10 Pro x64 for Workstations 22H2 on my Alienware 17R2 and Alienware 17R5 Laptops with Webroot SecureAnywhere Complete Beta Tester for PC & Android Moto G9 Plus OS 11. "Take Them to the Train Station" ¯\_(ツ)_/¯
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