Answer
Android restarts always during virus scan
Android phone doesn't finish virus scanning and freeze and restart by itself during webroot scan
Best answer by Ssherjj
Hello Sinam,
Welcome to the Webroot Community,
Would you try to uninstall/reinstall Webroot on your Android device.
https://community.webroot.com/t5/Webroot-SecureAnywhere-for/How-to-Uninstall-Webroot-From-an-Android-Mobile-Device/ta-p/140807
Please make sure you are installing the correct version. https://community.webroot.com/t5/Webroot-SecureAnywhere-for/Which-Android-Version-Do-I-Download/ta-p/37300
To reinstall go here https://community.webroot.com/t5/Webroot-SecureAnywhere-Antivirus/Installing-Webroot-SecurityAnywhere-Mobile/ta-p/147065
If you still have issues then please Submit a Support Ticket which is free of charge with your Webroot subscription.
Welcome to the Webroot Community,
Would you try to uninstall/reinstall Webroot on your Android device.
https://community.webroot.com/t5/Webroot-SecureAnywhere-for/How-to-Uninstall-Webroot-From-an-Android-Mobile-Device/ta-p/140807
Please make sure you are installing the correct version. https://community.webroot.com/t5/Webroot-SecureAnywhere-for/Which-Android-Version-Do-I-Download/ta-p/37300
To reinstall go here https://community.webroot.com/t5/Webroot-SecureAnywhere-Antivirus/Installing-Webroot-SecurityAnywhere-Mobile/ta-p/147065
If you still have issues then please Submit a Support Ticket which is free of charge with your Webroot subscription.
+62Hello Sinam,
Welcome to the Webroot Community,
Would you try to uninstall/reinstall Webroot on your Android device.
https://community.webroot.com/t5/Webroot-SecureAnywhere-for/How-to-Uninstall-Webroot-From-an-Android-Mobile-Device/ta-p/140807
Please make sure you are installing the correct version. https://community.webroot.com/t5/Webroot-SecureAnywhere-for/Which-Android-Version-Do-I-Download/ta-p/37300
To reinstall go here https://community.webroot.com/t5/Webroot-SecureAnywhere-Antivirus/Installing-Webroot-SecurityAnywhere-Mobile/ta-p/147065
If you still have issues then please Submit a Support Ticket which is free of charge with your Webroot subscription.
Welcome to the Webroot Community,
Would you try to uninstall/reinstall Webroot on your Android device.
https://community.webroot.com/t5/Webroot-SecureAnywhere-for/How-to-Uninstall-Webroot-From-an-Android-Mobile-Device/ta-p/140807
Please make sure you are installing the correct version. https://community.webroot.com/t5/Webroot-SecureAnywhere-for/Which-Android-Version-Do-I-Download/ta-p/37300
To reinstall go here https://community.webroot.com/t5/Webroot-SecureAnywhere-Antivirus/Installing-Webroot-SecurityAnywhere-Mobile/ta-p/147065
If you still have issues then please Submit a Support Ticket which is free of charge with your Webroot subscription.
IMac 2021 27 in i5 Retina 5, iMac OS Sequoia (15.7.2), Security: iPads, ALIENWARE 15 R6, W11 Microsoft Windows Workstation, x64, Webroot® SecureAnywhere™ Internet Security Complete, Android Samsung Galaxy Ultra Note 23, Webroot Beta Tester
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