Good morning:
I installed the Webroot Backup and Sync for Android on my Samsung Note 3.
When I touch the app icon the screen icon I then click on "Remote Containers".
Then I click on "Anywhere".
My cloud based folders appear.
I click on any folder and then my files for that folder appear.
I click on a particular file and it turns a bright green colour - BUT THE FILE WILL NOT OPEN!
Actually - nothing happens.
Any idea what I can do to fix this?
Answer
Can't open any files
Best answer by shorTcircuiT
Hello there, welcome to the Community!
Instead of just clicking on the file you wish to view, you will need to press and hold on the file until a menu appears. Please see this User Guide entry for details.
Please let me know if this helps,
Instead of just clicking on the file you wish to view, you will need to press and hold on the file until a menu appears. Please see this User Guide entry for details.
Please let me know if this helps,
Login to the community
No account yet? Create an account
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.