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Have an android phone since May. Need to know what to do about recent hack news??

  • August 1, 2015
  • 3 replies
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Have had an Android phone since May and want to know what I'm supposed to do about this hack problem?? Have loaded Web Root into my phone about a week ago and it's up and running!! Do I need to update my Web Root or do I need updates for my phone?? I'm NOT tech savey!! LOL 🙂

Best answer by Baldrick

Hi bearsrose
 
As far as I am aware if WSA is up and runing on your phone then there should be nothing further to do.  Just make sure that you run a scan periodically (instructions on how to do that can be found here), checking that your Shield settings are set optimally (instructions on how to do that can be found here), & checking statuses (instructions on how to do that can be found here).
 
Hopefully you are all set to go and are now protected.
 
Regards, Baldrick

3 replies

Baldrick
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  • August 1, 2015
Hi bearsrose
 
As far as I am aware if WSA is up and runing on your phone then there should be nothing further to do.  Just make sure that you run a scan periodically (instructions on how to do that can be found here), checking that your Shield settings are set optimally (instructions on how to do that can be found here), & checking statuses (instructions on how to do that can be found here).
 
Hopefully you are all set to go and are now protected.
 
Regards, Baldrick

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  • August 1, 2015
Thanks for being so quick to answer!! Just checked my phone and all is secure!! Thanks for the answer, was a little nervous about that hack!! This is why I LOVE Web Root!!! Best security I've had in 20 years of owning a computer!!! 🙂

Baldrick
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  • August 1, 2015
You are most welcome...bearsrose.  Glad that we were able to assist.
 
If in doubt do ask...as that is what the Community is here for. :D
 
Regards, Baldrick