Hello, Du you have a service that calls without notifying first online?I find suspicuos 8883871685

Hello,  I want to know why someone called  and alot sound in background typically for sales pitches.  I want to know is this a legitimit Webroot call ?? this guy wants to get into ny computer,  I find it suspicous and he did not identify himself to begin witj,  I had to ask several questions.  I have had  the program for almost a year.