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  • Fresh Face
  • 4 replies
how I can delete my free account webroot

Best answer by JimM

I managed to use Google Translate to understand what was said, but generally if anyone would like support in their native language, I would suggest using the support system, which can facilitate that.

To reply to what was said (that you would like the account itself deleted), there is no way to delete an account entirely.  I could disable it for you if you would like.  Would you like me to do that for you?
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11 replies

shorTcircuiT
Gold VIP
  • Gold VIP
  • 7721 replies
  • February 2, 2013
Welcome to the forums wolf!
 
I do not think it possible to delete the MyWebroot account yourself.  If you are experiencing difficulties, there is likely a solution that can fix the problem.  There is always a chance someone on the forum here can help and I would suggest that you Submit a Trouble Ticket.

JimM
  • Retired Webrooter
  • 1581 replies
  • February 2, 2013
If you're looking to uninstall the free app from your device, the information in this link should help.

  • Author
  • Fresh Face
  • 4 replies
  • February 2, 2013
thanks pero la aplicacion ya la elimine ahora quiero borrar mi cuenta my webroot 

JimM
  • Retired Webrooter
  • 1581 replies
  • Answer
  • February 2, 2013
I managed to use Google Translate to understand what was said, but generally if anyone would like support in their native language, I would suggest using the support system, which can facilitate that.

To reply to what was said (that you would like the account itself deleted), there is no way to delete an account entirely.  I could disable it for you if you would like.  Would you like me to do that for you?

  • Author
  • Fresh Face
  • 4 replies
  • February 2, 2013
what happens if I stop using my account webroot

JimM
  • Retired Webrooter
  • 1581 replies
  • February 3, 2013
@ wrote:
what happens if I stop using my account webroot
Nothing at all.  You just aren't using it anymore.  🙂

  • Author
  • Fresh Face
  • 4 replies
  • February 3, 2013
should have the option to close the account :@   

JimM
  • Retired Webrooter
  • 1581 replies
  • February 3, 2013
It doesn't hurt anything for it to exist, but I understand the concern. Did you want me to disable it for you?

explanoit
Silver VIP
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  • Silver VIP
  • 580 replies
  • February 3, 2013
Being able to completely close accounts is definitely best practice for online systems. I know I wish all online systems had the ability.
 
However, it's my understanding that for most sites/systems it’s actually a technical limitation. I’m just repeating what I’ve heard, but the ways that a lot of account systems are setup make it sort of difficult to completely wipe accounts off a database because then you get missing references between data or something. 
 
I'm probably completely mangling the facts there, but trying to lend some context. :(

  • Author
  • Fresh Face
  • 4 replies
  • February 3, 2013
In other services if you can delete accounts

pegas
Gold VIP
  • Gold VIP
  • 1445 replies
  • February 3, 2013
@ wrote:
In other services if you can delete accounts
OK wolf,  while I believe there are services out there which offer deleting of an account Jim have offered you to disable your Webroot account what in fact should make your account as deleted. So it's up to you ;)

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