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Help my Stupid X-husband

  • October 24, 2012
  • 6 replies
  • 26 views

Please some wonderful person slide me some Intel on how to get the unlock key/code for a phone that recently had its sim taken out only to be replaced and now this customer is locked out. He does not remember his code to unlock his device and is seriously harassing me to figure it out for him. I would install WR on my device but I dont think that would help too much. Somebody PLEASE HELP I don't like him when he gets like this. Thanks a million. Melody.

Best answer by Mel0dyC0llier

No worries MikeR...I am greatful and we have figured it out. I love the fact that you replied so quickly with some knowledgeable information. It's people like you that make it a better world to live in. So yay!!!! Thanks again.
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6 replies

MikeR
  • Retired Webrooter
  • 1455 replies
  • October 24, 2012
Are you seeing a screen that looks like the screenshot below?
 


  • Author
  • Fresh Face
  • 4 replies
  • October 24, 2012
Thanks MikeR. No, on his phone I see a box for the code unlock input. Im on my phone. Is there a default code????

  • Author
  • Fresh Face
  • 4 replies
  • October 24, 2012
To clarify it just looks normal, now caution screen. It's a normal colorful screen on a galaxy 2 at&t (if that helps)

MikeR
  • Retired Webrooter
  • 1455 replies
  • October 24, 2012
I do apologize for your frustration.
 
This actually sounds like a SIM card lock from the device itself. Please read this Knowledge Base Article that explains the details on SIM card lock issues.
 
Locked Device on SIM Card Replacement

  • Author
  • Fresh Face
  • 4 replies
  • October 24, 2012
No* caution screen.

  • Author
  • Fresh Face
  • 4 replies
  • Answer
  • October 24, 2012
No worries MikeR...I am greatful and we have figured it out. I love the fact that you replied so quickly with some knowledgeable information. It's people like you that make it a better world to live in. So yay!!!! Thanks again.

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