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I can't find find Webroot on my ipad 1

  • July 15, 2014
  • 2 replies
  • 38 views
E
Hello, itunes apps is telling me that I have webroot installed on my ipad 1 but I can't find the icon anywhere. Is this device ok for webroot? Have I not downloaded it properly? I only want it to access files in the cloud when I'm travelling.
 

Best answer by Baldrick

Hi evfrosine
 
Welcome to the Community Forums.
 
I am not an IOS user but will try to assist.  Please take a look at this related Knowledge Base article and let us know if it provides the guidance you need.
 
Regards
 
 
 
Baldrick

    2 replies

    Baldrick
    Gold VIP
    • Baldrick
    • Gold VIP
    • Answer
    • July 15, 2014
    Hi evfrosine
     
    Welcome to the Community Forums.
     
    I am not an IOS user but will try to assist.  Please take a look at this related Knowledge Base article and let us know if it provides the guidance you need.
     
    Regards
     
     
     
    Baldrick
    Webroot SecureAnywhere Complete Beta Tester v9.0.24.49, imaged by Macrium Reflect v7.2
    R
    Community Leader
    • Retired013118
    • Community Leader
    • July 16, 2014
    Hello evfrosine!
     
    Welcome to the community!
     
    I personally do not have an ipad,  but these instructions from the WSA Help and Product Guides may help you out.
     
     iOS Download Instructions:
    1. Open the App Store on your device and search for “Webroot SecureWeb.” Tap to install the app.Alternately, you can download and install the SecureWeb app from iTunes at: http://itunes.apple.com/us/app/webroot-secureweb-browser/id460986853?mt=8
    2. Enter your Apple ID password.The SecureWeb app opens and installs on your device. Once installed, you will see the Webroot SecureWeb icon on your Home panel. Tap this icon to open the app.Note: Password Management functions are not available to users installing the free version of the app.
    3. For more information, see Webroot SecureWeb for Apple Mobile Device Help.
    Please let us know if you have resolved the issue.
    You can also contact tech support by submitting a support ticket.
     
    Beth
     
     
     
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