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I'm not eligible to get the free version?

  • August 13, 2013
  • 4 replies
  • 56 views

Hi,
 
When I clicked on Free app in here http://www.webroot.com/us/en/home/products/android it took me to http://www.amazon.com/Webroot-SecureAnywhere-Mobile/dp/B004U85D2S/ where it says I need to sign in. After doing that it says :
 
We're sorryYou are not eligible to purchase this app due to geographical restrictions. (Why?)

Best answer by Rakanisheu Retired

No idea but if I had to guess its due to the fact it directs to the Amazon US site, Amazon is very picky about what regions you are from and what site you are accessing. I have similar issues when I visit the US site.

4 replies

Rakanisheu Retired
Just search for Webroot in your devices app store and d/l the free app.

  • Author
  • Bronze VIP
  • August 13, 2013
Yes I know I can get it from the app store. But what's wrong with the above process? Why do I get that message?

Rakanisheu Retired
No idea but if I had to guess its due to the fact it directs to the Amazon US site, Amazon is very picky about what regions you are from and what site you are accessing. I have similar issues when I visit the US site.

  • Author
  • Bronze VIP
  • August 13, 2013
Oh I see. Thanks Roy.:)