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i purchased an apple timecapsule and webroot keeps detecting it as a threat?

  • December 28, 2015
  • 1 reply
  • 34 views
S
Fresh Face
i  have webroot secure anywhere and i just purchased an apple airport timecapsule which my protection keeps detecting as a threat/malware. how do i get my software to accept my time capsule adn stop asking me to delete the file?

    1 reply

    Ssherjj
    Moderator
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    • Ssherjj
    • Moderator
    • December 28, 2015
    Hello sdelouise,
     
    Welcome to the Webroot Community,
     
    Please have a look at the Mac User Guide
    http://live.webrootanywhere.com/content/568/Managing-Quarantined-items
    http://live.webrootanywhere.com/content/569/Managing-File-Detection
     
    If you continue to have an issue with the Time Capsule then please Submit a Support Ticket frree of charge so that they can fix this for you.
     
    Hope this helps?
     
     
    IMac 2021 27 in i5 Retina 5, iMac OS Sequoia (15.7.2), Security: iPads, ALIENWARE 15 R6, W11 Microsoft Windows Workstation, x64, Webroot® SecureAnywhere™ Internet Security Complete, Android Samsung Galaxy Ultra Note 23, Webroot Beta Tester
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