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Licence Expired Message

  • December 4, 2016
  • 1 reply
  • 95 views
A
I renewed the license but still I am getting warning that your license is expired. Pls find the below message for payment confirmation.

(Edited> out email for security reasons>)

Google Play
Thank you.
You've made a purchase from Webroot Inc on Google Play.

Order number: (Edited out order number for security reasons)
Order date: 28-Nov-2016 23:21:19 GST

    1 reply

    Ssherjj
    Moderator
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    • Ssherjj
    • Moderator
    • December 4, 2016
    Hello anishc3,
     
    Welcome to the Webroot Community,
     
    Would you please uninstall/reinstall Webroot from your Mobile device?
     
    https://community.webroot.com/t5/Webroot-SecureAnywhere-for/How-to-Uninstall-Webroot-From-an-Android-Mobile-Device/ta-p/140807
     
    You can then install the free version and enter your keycode.
    https://community.webroot.com/t5/Webroot-SecureAnywhere-Antivirus/How-to-Install-and-Activate-Webroot-Security-Free-for-Android/ta-p/199226
     
    Or you can install this way:
    https://community.webroot.com/t5/Webroot-SecureAnywhere-Antivirus/Installing-Webroot-SecurityAnywhere-Mobile/ta-p/147065
     
    If you continue to have issues then you can always Submit a Support Ticket which is free of charge.
    or Contact by phone during business hours:
    https://tel:18666124268
    Mon-Fri 7:00 AM to 8:00 PM (MST)
     
    Hopee this helps?
     
     
     
     
     
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