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log in issue

  • March 5, 2013
  • 3 replies
  • 32 views

having same problem putting in my screen name and pw and getting wrong loggin name or email but its not wrong whats the problem.
 
*question was posted into an unrelated topic / moved to its own topic - admin

Best answer by MikeR

Which app did you install? If you downloaded the premier or Complete app, you will need to uninstall it and then download the free version for the Google Play Store. Once you enter your credentials into the free app, it will then receive the same feature-set and functionality of the premier (paid) app.
 
 

3 replies

MikeR
  • Retired Webrooter
  • Answer
  • March 6, 2013
Which app did you install? If you downloaded the premier or Complete app, you will need to uninstall it and then download the free version for the Google Play Store. Once you enter your credentials into the free app, it will then receive the same feature-set and functionality of the premier (paid) app.
 
 

  • Author
  • Fresh Face
  • March 6, 2013
load the one from the webroot page from my account on laptop but will try from google store

MikeR
  • Retired Webrooter
  • March 6, 2013
Just to clarify, you are asking for help with the Android apps, correct?