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login error

  • December 29, 2012
  • 4 replies
  • 94 views

I have just bought a new tablet and am trying to set up webroot secure anywhere. I get the message "login failed. The email or password entered is incorrect". I have this installed and working fine on my pc and phone. I have also reset the password.

Best answer by david77

Yes, it is sorted now thanks. I had to give myself access to back ups.
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4 replies

RetiredTripleHelix
Gold VIP
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Hello david77 and Welcome to the Webroot Community Forums.
 
Since it's holidays can you please Submit a Support Ticket to get further help.
 
TH

MikeR
  • Retired Webrooter
  • 1455 replies
  • December 30, 2012
Please let me know if you Opened a Support Ticket and I will investigate further.
 
Please read this Knowledge Base Article for login tips: Mobile - Login Failed. Is your device auto-filling the email address?

  • Author
  • Fresh Face
  • 1 reply
  • Answer
  • December 30, 2012
Yes, it is sorted now thanks. I had to give myself access to back ups.

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  • New Voice
  • 12 replies
  • February 28, 2021

I just tried to login on what looked like this page. AND NOW I’M BEGINNING TO THINK WHAT THE … THIS ISN’T WORTH MY EFFORT.


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